Top features
Serve your customers right
Our system eliminates the time-wasting distractions that add up
over the course of the day managing customers
Superadmin panel
- Controlling all aspects of the system.
- Creating new branches.
- Creating new regions
- Check currently working displays and refresh them when needed.
Admin control panel
- The ability to track all live tickets in real time and assign them to different employees as needed.
- The ability to generate reports for all the employees in their branch and see who they are serving and for how long in real time.
- Adding as much counters as needed.
- Adding as much employees as needed.
- Changing employees information as needed.
- Activating and deactivating employees on the go.
Management panel
- Real time monitoring of each branch.
- Generate reports for their respective branches from a list of ready made reports or generate new reports.
Visitors
- A physical kiosk app that users can interact with to choose the service that they need.
- Manage clients queues to maximize efficiency and minimize waiting time.
- Multiple flows of queues depending on the different services by prioritizing each service.
- A display screen that shows ads as well as current queue numbers and each queue number along with a voice that calls each client to the requesting counter.
Front desk Employees
- Automatically get the current visitor depending on the priority of the requested services.
- Serve a single client with multiple services in the same session.
- The ability to transfer client to different employees depending on their needs.
- Skip current client in case that they didn’t come, while retaining the ability to serve them again if they come in a later time.
- Show a timer that counts the amounts of minutes and seconds since the serving session started.
- Cancel any client and send them back to the queue.
- See information about the employee’s current serving streak and the current branches average to promote positive competition.
- The ability to quickly move between branches without the need of any intervention from admins.
- The ability to change counters on the go without any intervention from admins.
- Notifications for when a new client walks in.
Custom reports
- Creating fully customized reports.
- Providing transparency to your events program
- Customizing filters for the exact reports you need
- Keeping an eye on your program
Words from people
Check what our customers say about us
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Ali MohammedCEO at YOU